Contact Us

We'd love to hear from you!

If you have any questions, please visit our help center first, where there are answers to most commonly asked questions. This is the fastest way we can help you.

If you can't find an answer to your question there, please feel free to contact our friendly customer happiness team.


For Online Store Enquiries:

WebchatStart a chat with our team



For Trade & Wholesale Enquiries: 

Phone: +44 (0) 24 76 691414



Send Us A Letter:

Consumer Enquiries
New English Teas
Spitfire Close
Coventry Business Park
West Midlands
United Kingdom


Alternatively, please fill out the contact form below and we'll be in touch as soon as we can.

Our office and customer service hours are Monday to Friday 10am until 4pm (BST).

Contact form